CCPA Privacy Policy — KompleteB2B

1. Overview

This CCPA Privacy Policy supplements our main Privacy Policy and applies specifically to residents of California, in accordance with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

While KompleteB2B is based in the UK and operates primarily across the UK, UAE and global B2B markets, we recognise that some contacts in our database or website visitors may be California residents, and we extend the relevant rights below to them.

2. Categories of Personal Information We Collect

In the preceding 12 months, we may have collected the following categories of personal information, as defined under the CCPA:

Identifiers — name, business email, phone number
Professional or employment information — job title, company name, industry
Internet activity — browsing behaviour on our website, collected via cookies and analytics
Commercial information — records of services enquired about or engaged

We do not collect sensitive categories such as Social Security numbers, financial account details, or biometric data.

3. How We Use Personal Information

We use personal information for the business purposes described in our main Privacy Policy, including responding to enquiries, delivering contracted lead generation services, and improving our website. We do not use personal information for any purpose incompatible with the context in which it was collected.

4. Do We Sell Personal Information?

KompleteB2B does not sell personal information, as defined under the CCPA. We do not share personal information with third parties in exchange for monetary or other valuable consideration outside of the legitimate business relationships described in our Privacy Policy (e.g. our use of CRM, email, and scheduling platforms to deliver services).

5. Your California Privacy Rights

If you are a California resident, you have the right to:

Know what personal information we have collected, used, and disclosed about you in the past 12 months
Delete personal information we have collected from you, subject to certain exceptions
Correct inaccurate personal information we hold about you
Opt out of the sale or sharing of personal information (note: we do not sell or share personal information)
Non-discrimination for exercising any of these rights

6. How to Exercise Your Rights

To submit a request to know, delete, or correct your personal information, email us at sags@kompleteb2b.co.uk with the subject line "CCPA Request". We will verify your identity before processing any request and will respond within the timeframes required by the CCPA.

Authorized Agent: you may designate an authorized agent to make a request on your behalf. We may require proof of the agent's authorization and verification of your identity.

7. Changes to This Policy

We may update this CCPA Privacy Policy periodically to reflect changes in our practices or applicable law. The "last updated" date at the top of this page reflects the most recent revision.

8. Contact Us

Questions about this CCPA Privacy Policy can be directed to sags@kompleteb2b.co.uk.